Privacy Policy

At Crowd Concept Interactive Pte. Ltd., your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit and interact with our website. We are committed to handling your information responsibly and in compliance with applicable data protection laws.

1. Information We Collect

When you use our website, we may collect the following types of personal information:

• Contact details: such as your name, email address, phone number, and company name when you fill out contact forms or subscribe to newsletters.
• Technical information: including IP address, browser type, operating system, and browsing behaviour collected through cookies and similar technologies.
• Usage data: information about how you use our website, pages visited, time spent, and interactions with content.
• Other information: any additional information you voluntarily provide when communicating with us.

We collect this information to provide our services, respond to enquiries, improve our website, and communicate relevant information to you.

2. Data Processing and Storage Consent

By using our website and submitting your personal data, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Where the collection, use, or disclosure of personal data is reasonably necessary for the performance of a contract between you and Crowd Concept Interactive Pte. Ltd.—for example, when you engage our services—your consent is deemed to be provided. In such cases, we process your data to fulfil our contractual obligations.

If at any point you do not wish to provide consent or wish to withdraw it, please contact us using the details provided below. We will inform you of any consequences related to the withdrawal of consent.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide customer support.
• To deliver marketing materials and updates relevant to your interests.
• To improve our website’s functionality and user experience.
• To comply with legal obligations and protect our rights.
• To manage and administer any contracts or agreements between you and Crowd Concept Interactive Pte. Ltd.

We will not use your personal data for purposes other than those stated without your explicit consent.

4. Cross-Border Data Transfers

Crowd Concept Interactive Pte. Ltd. operates internationally and may transfer your personal data to countries outside Singapore, including countries that may not have equivalent data protection laws.

Whenever we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. These safeguards may include standard contractual clauses, data transfer agreements, or other legally recognised mechanisms.

By using our website, you acknowledge and consent to such transfers as described in this Privacy Policy.

5. Storage and Security of Your Data

We take the security of your personal data seriously. Crowd Concept Interactive Pte. Ltd. implements all reasonable precautions and necessary safeguards to protect your information against unauthorised access, alteration, disclosure, or destruction.

Our security measures include, but are not limited to:

• Secure servers and encrypted connections (SSL/TLS).
• Access controls and authentication procedures.
• Regular security assessments and updates.
• Staff training on data protection best practices.

While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to continual improvement of our security practices.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

For more details on our use of cookies, please refer to our Cookie Policy.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate or incomplete data.
• Object to or restrict processing of your data.
• Withdraw consent where processing is based on consent.
• Request data portability.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights or for any privacy-related enquiries, please contact us using the details below.

8. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Privacy Policy

Crowd Concept Interactive Pte. Ltd. may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. We encourage you to review this page periodically.

Any significant changes will be communicated through our website or directly to you where appropriate.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Crowd Concept Interactive Pte. Ltd.
Email: XCOMPANYXINFOX
Address: XCOMPANYXINFOX
Business Number: 202239797K

Thank you for trusting Crowd Concept Interactive Pte. Ltd. with your personal information. We are committed to protecting your privacy and providing a secure online experience.